Duerr’s is one of the UK’s leading manufacturers of jams, spreads, and condiments. The business has a proud heritage spanning over 140 years. Operating to the highest standards in the food industry, Duerr’s relies on precision calibration of instrumentation to ensure the quality, safety, and efficiency of its production processes. To maintain these standards, accurate calibration of critical equipment is essential. For the past seventeen years, they have entrusted Denca with this responsibility.
Consistent Quality
Ensuring consistent quality and compliance in food production requires rigorous calibration of all instruments used in the process. However, scheduling this work presents a significant challenge. With production running to tight schedules, the only viable opportunity for large-scale calibration work is during the annual Christmas shutdown. The difficulty of securing reliable service providers during this period adds further complexity. For Duerr’s, it was crucial that over 100 calibrations were completed within a strict timeframe. This would ensure production could resume seamlessly in the new year. A difficult task not to be undertaken without undoubted confidence.
We sent an experienced team to manage and execute the extensive calibration work across their facilities. Our services included:
- Precision calibration of pressures, temperatures, conductivities, flow meters, loadcells, batching, and process sequence testing.
- Immediate fault identification and repairs where necessary.
- Rectification of out-of-tolerance instruments, ensuring precision to the finest margins.
- Full documentation and reporting of all calibrations, including recommendations for improvements and recurring fault analysis.
- Certification of all systems to National Standards prior to production restarting.
A Comprehensive Precision Calibration Service
By taking complete ownership of the calibration process, Denca ensured that all work was completed efficiently. This allowed Duerr’s to focus on their operations with confidence.
Thanks to our expertise and meticulous planning, Duerr’s experienced a seamless transition back into production. Our ability to self-manage this critical part of their shutdown process provided peace of mind. We ensured that all instruments were operating at peak accuracy and compliance standards were fully met. As a trusted partner, we not only delivered on time but also provided valuable insights into potential system improvements. This further strengthened operations for the year ahead. Upon completion, all calibration records were physically handed over and securely stored in our digital database for a minimum of ten years. Full traceability and compliance are key elements of the Denca approach.
“We have been working with Denca for many years, and their commitment to excellence has never wavered. Recently, they sent an experienced team to manage and execute extensive calibration work across our facilities. Once again, they exceeded our expectations. The team handled the calibration of a wide variety of equipment with great attention to detail and professionalism, ensuring minimal disruption to our operations. Denca’s expertise and reliability have made them an invaluable partner over the years. Their ability to deliver high-quality work efficiently and consistently allows us to focus on our operations with confidence, knowing that our equipment and systems are in safe hands. We look forward to continuing our partnership with Denca for many more years to come.”
-Paul Parker, Duerr’s Engineering Manager
The value of partnership
With our long-standing partnership built on trust, reliability, and technical excellence, Denca continues to support Duerr’s in maintaining the highest standards in food production. Whether during critical shutdown periods or throughout the year, our commitment to precision calibration ensures that they can operate with confidence, efficiency, and compliance.
For businesses seeking a dependable calibration partner, Denca Controls stands ready to deliver exceptional service tailored to your operational needs. Contact us for more information